Product Category and Warranty Info
We are customer-focused and driven, and strive to understand your business and help tailor solutions for you. With three different product lines, we have many options, regardless of the age and condition of the vehicle.
All renovated parts have a minimum 90 day warranty, and each product line has a specific warranty.
A DEX “recycled” part is dismantled from a vehicle or assembly. The item will be cleaned, inspected, and determined as usable and in good working condition.
All recycled parts have a 30 day no-questions-asked warranty.
Surplus parts are in new condition, and are received from production facilities, parts distribution centers, or dealer and fleet returns. The items are sold at a discount off of regular price. There is no warranty on surplus items.
Surplus A: Must meet all part & packaging conditions to be restocked in PDC or sold on behalf of the brand.
- Proprietary products, restocked and sold exclusively to distributor network on behalf of the brand.
- All-makes, exclusive for the distributor network for 30 days then can be sold retail.
Grades: (Based on part type)
Level 4 – All Proprietary Remanufactured
Level 2 – All Proprietary Parts
Level 1 – All Other Parts (non-proprietary)
Surplus B: When packaging conditions do not meet the criteria required to be restocked in the PDC or sold on behalf of the brand.
- Not original packaging or packaging blemishes.
- Part still in new usable condition.
Grades: (Based on part type)
Level 3 – All Proprietary Remanufactured
Level 1 – All Proprietary Parts
Level 5 – All Other Parts (non-proprietary)
WARRANTY COVERAGE | ||||||
PRODUCT | 30 Days | 60 Days | 90 Days | 6 Months | 1 Year | 2 Years |
Surplus Parts | ||||||
Recycled Parts | ✓ | |||||
Renovated Headlamps | ✓ | |||||
Renovated Rims | ✓ | |||||
Renovated Hoods | ✓ | |||||
Renovated Flywheels | ✓ | |||||
Renovated Engines | ✓ | |||||
Renovated EGR Coolers | ✓ | |||||