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Product Category and Warranty Info

We are customer-focused and driven, and strive to understand your business and help tailor solutions for you. With three different product lines, we have many options, regardless of the age and condition of the vehicle.

Renovated Parts are check for fit, form, and function, and fall between the minimum and maximum specifications for each product line. Items outside specifications are repaired or replaced. Wearable items such as seals and gaskets are replaced. The item is then thoroughly tested to ensure quality, cleaned and/or painted.

All renovated parts have a minimum 90 day warranty, and each product line has a specific warranty.

A DEX “recycled” part is dismantled from a vehicle or assembly. The item will be cleaned, inspected, and determined as usable and in good working condition.

All recycled parts have a 30 day no-questions-asked warranty.

Surplus parts are in new condition, and are received from production facilities, parts distribution centers, or dealer and fleet returns. The items are sold at a discount off of regular price. There is no warranty on surplus items.

Surplus A: Must meet all part & packaging conditions to be restocked in PDC or sold on behalf of the brand.

  • Proprietary products, restocked and sold exclusively to distributor network on behalf of the brand.
  • All-makes, exclusive for the distributor network for 30 days then can be sold retail.

Grades: (Based on part type)

Level 4 – All Proprietary Remanufactured

Level 2 – All Proprietary Parts

Level 1 – All Other Parts (non-proprietary)

Surplus B: When packaging conditions do not meet the criteria required to be restocked in the PDC or sold on behalf of the brand.

  • Not original packaging or packaging blemishes.
  • Part still in new usable condition.

Grades: (Based on part type)

Level 3 – All Proprietary Remanufactured

Level 1 – All Proprietary Parts

Level 5 – All Other Parts (non-proprietary)

WARRANTY COVERAGE
PRODUCT 30 Days 60 Days 90 Days 6 Months 1 Year 2 Years
Surplus Parts
Recycled Parts
Renovated Headlamps
Renovated Rims
Renovated Hoods  ✓
Renovated Flywheels
Renovated Engines
Renovated EGR Coolers